Return Policy

Clothing and Accessories (includes exchanges and refunds) –

  • Most clothing and accessories can be returned for a refund or exchange within 30-day days of being delivered to you.

  • All footwear is final sale and cannot be returned due to hygiene purposes.

 

For all products being returned to us please allow up to 7 business days, once delivered to our facility, for our team to inspect and process your requests.

 

Refund requests: 

If your product(s) meet our return conditions our team will process a refund back to your original payment method used on the order. You will receive a refund notification via email and the funds can take up to 5 business days to process back to your payment method.

 

Exchange requests: 

If your product(s) meet our return conditions our team will process your exchange request based on stock availability.

  • If stock is available a new order will be created for your exchange request and you will receive a confirmation email with those new details.
  • If stock is unavailable a refund will be issued back to your original form of payment on the order. Please note, that returns will not be re-shipped if stock is unavailable.

 

 

At this time we don't have free returns or create return labels, we would like to ask you to follow the instructions below to send off your return package.

 

Return Instructions:

  • We ask that you ship back your item(s) using your chosen carrier service. At this time we do not offer prepaid labels for returns/exchanges.
  • Please include your packing slip with your order number (or a note with your order number, email, full name) in your return package.
  • Please include details on whether you are requesting a refund or an exchange for the product(s). If you are requesting an exchange please list the size/color/item details.
    • If no details are included a refund will be issued for any returned products that meet our terms.
  • At this time, we do not offer prepaid return shipping. Please send your return package to the address listed below:

 

Roman Empire Gym

451 Spruce St

Dickinson, TX 77539

 

 

All products discounted on our website are final sale.

  • These products are not eligible to return for a refund, store credit, or exchange.

  • This applies to any and all discounted apparel, equipment, and supplements on our website purchased during our sale.

 

All orders do have a 24-hour cancellation window post-order submission.

  • After 24 hours, your order cannot be canceled or modified in any way. If you are having trouble canceling your order please email us at support@romanempiregym.com.

*We do not price-match items at any point prior to, during, or after any of our sale events that have been discounted.

If your product arrives damaged or incorrect in any way, please email us at support@romanempiregym.com so we can help.